Frequently Asked Questions

Check our FAQ below if you have any unanswered questions and if you can't find the answer, reach out to  support@tivro.africa

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General Questions

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Tivro Africa is a comprehensive platform designed to serve the needs of both property owners and tenants by providing reliable verification services. It helps property managers, landlords, and homeowners verify the authenticity of renters and subletters. Likewise, tenants can use Tivro Africa to verify the legitimacy and condition of apartments or properties before signing a lease. This two-way verification system ensures security and transparency, minimising the risks of fraud for all involved parties.

Property Owner & Managers

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To verify a tenant, simply log into the Tivro Africa platform, submit the tenant’s details, and let Tivro Africa handle the rest. Our system performs a comprehensive background check, reviewing tenant's identity verification, financial reliability, and employment credibility. You will then receive a detailed report, helping you make informed decisions about whether to proceed with the lease.

Tenants & Renters

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Tenants can easily request a property verification through the Tivro Africa platform. Simply provide details about the property, and we will conduct a thorough check, verifying its status, the authenticity of the landlord, and the condition of the apartment. This helps you avoid falling victim to rental scams or fraudulent property listings.

Security & Trust

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Yes, Tivro Africa employs state-of-the-art encryption technologies to protect all user data and ensure the highest levels of security. We adhere to industry-standard security protocols and are constantly updating our systems to maintain the safety of all information exchanged on our platform.